Introduction

At Reid Web ( https://reidweb.net ), we are committed to protecting the privacy of our users and ensuring that their personal information is handled in a safe and responsible manner. This privacy policy applies to all information collected through our website. By using our website, you consent to the terms of this privacy policy and agree to be bound by it. We may update this policy from time to time, so please check back periodically for any changes. If you have any questions or concerns about our privacy policy, please contact us.

Forms

By default the forms on our website (which use a tool called Forminator) capture the IP Address for each submission of a form.

We collect and store information that you choose to provide to us by filling out and submitting one of the forms on our website. This includes contact forms, enquiry forms, and forms requesting various information required to complete projects. By default the forms on our website (which use a tool called Forminator) capture the IP Address for each submission of a form. These forms may also ask for details like your Name, Email Address, details about your company or organisation, and various other items of information (depending on the specific form). These forms are provided to help you make contact with us, enquire about having us do work for you, and to allow us to move foward with your projects.

Analytics

Our website uses the Independent Analytics plugin, which is a WordPress analytics plugin that provides insights into website traffic and visitor behavior. It does not use cookies or store personally identifiable information. All data is created and stored entirely on our server, ensuring privacy.

The Independent Analytics plugin allows us to collect non-personal information such as referrer reports, geographic data, and device data. This information helps us understand our website’s performance, improve user experience, and make informed decisions regarding our marketing strategies.

Emails

When you use this site several actions (e.g. submitting a contact form) trigger the dispatch of emails. They contain information about you associated with your email address. Which data are part of these emails depends on the action performed. These emails are stored and accessible to the site management as log.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

The multilingual tool used on our website, Polylang, uses a cookie to store the language preference of the user. This cookie helps the website remember the language selected by the user when they return to the website. It also helps to retrieve the language information when it is not available through other means. Polylang stores this cookie for 1 year.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How Long We Retain Your Data

When visitors or users submit a form we retain the data indefinitely, so we can refer back to your correspondence with us in future, and improve our quality of service.

What rights you have over your data
If you have submitted a form on our website, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where Your Data Is Sent

When you submit information using a form on our website, we may send it to our workers or contractors to perform necessary actions based on the form submission.

Third Parties

We use Cloudflare to optimize the performance and security of our website. Cloudflare is a third-party service that provides content delivery network (CDN), DNS, DDoS protection, and other services to websites. When you visit our website, your browser connects to Cloudflare’s servers to retrieve the content. As part of this process, Cloudflare may collect certain information about your device and network, such as your IP address, browser type, operating system, and location. This information is used to provide the services and improve the performance of our website. Their privacy policy can be found here : https://www.cloudflare.com/privacypolicy/

We use hCaptcha for spam protection. Their privacy policy can be found here: https://www.hcaptcha.com/privacy.

This site utilises caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily.Please see https://quic.cloud/privacy-policy/ for more details.